OnStream offers a range of Meter Asset Provider services to the UK Gas and Electricity markets.
OnStream has approximately 2.8 million gas meters, and 1.6 million electricity meters installed across a variety of residential and industrial locations.
For all household meter queries, or to report a fault with a meter, please contact your current energy supplier.
Meter Fault
If you have a fault with your meter, please contact your energy supplier.
Contact us
If you are a member of the public and you have a query relating to your metering appointment you may call our Service Provider, Enterprise on 03301 230 629 option 1.
For all other queries please contact your Energy Supplier.
If you are calling on behalf of an Energy Supplier and have a query you wish to discuss then please call our Service Provider, Enterprise on
03301 230 629 option 2.
For Human Resources related queries please contact us via email on HR@onstream.co.uk
For all other queries please contact us via email on enquiries@onstream.co.uk