News

November 2007
OnStream begins Smart Metering Trial

OnStream, in conjunction with Npower and LogicaCMG, has begun a six month trial of smart meters within the UK. The trial is testing a new prepayment service that uses SMS technology to communicate with the meter and enables customers to top up their credit over the internet.

OnStream's experience in installing and managing meters makes us an excellent partner for npower and the trial provides OnStream with an opportunity to test new Smart technology that will play a crucial role in the future of metering.

July 2007
Contact Centre still operational despite floods

OnStream’s contact centre based in Gloucester was seriously impacted by the widespread floods that hit large parts of south west England. Although the contact centre didn’t flood, it did lose power and water supplies and employees themselves were affected at home. However, thanks to its incident management procedures and the hard work and efforts of employees, the contact centre continued to operate and the floods did not impact the high levels of service that we provide.

May 2007
New Business Operations Director

Sharon Rodriguez has taken up the role of Business Operations Director for OnStream. Sharon is taking over from Martin Cook who is leaving to take up a role in National Grid US. Sharon has considerable experience in the commercial arena and is looking forward to continuing the development of OnStream into the leading provider of utility metering services.

May 2007
OnStream launches revamped website

OnStream is proud to announce the launch of our exciting and refreshed website. The redevelopment includes a new design, re-organisation and new content. It is packed full of valuable information on our company and the services we offer and we hope that it will provide all interested parties with a better understanding and awareness of OnStream.