Contact Us
If you have a query regarding the installation or replacement
of your gas or electricity meter, you can contact OnStream's
24 hour Customer Contact Centre using the information below.
Alternatively click here for a list
of Frequently Asked Questions which may provide the answer
to your query.
| For
all Residential Customers |
To
rearrange your appointment
If you have received a letter regarding a meter exchange and
you would like to confirm the appointment or re-arrange to
your convenience, please use our
on-line
appointment form to get in touch.
If you have any enquiry regarding the exchange please use
our on-line
enquiry form.
To
contact OnStream by telephone:
If
you're a British Gas customer please call:
0845 606 6588*
For
all other customers please call: 0845
757 3212*
*Calls are recorded and may be monitored
| For
all Business Customers |
If
you’re a business customer and have an enquiry or would
like to re-arrange your appointment, please call:
0845 026 0443*
Alternatively please email OnStream using the link
below:
Email
Business Contact Centre
*Calls
are recorded and may be monitored
Or
write to:
Customer Services
OnStream
35 Homer Road
Solihull
West Midlands
B91 3QJ
|
